This is the policy for payments, cancellations and credits for paid products and services at the site kcpredict.com ("KCPredict", "we", "us"). The vast majority of football news and predictions are for free. This policy applies when you have paid us money. Read before purchasing.
1. What you buy.
At KCPredict we offer for sale VIP access to premium predictions and publication of guest posts and textlinks. The VIP content is Football analysis and predictions for information and entertainment. We are not bookmakers. The predictions are just opinions and not guarantees (check our Disclaimer)
2. VIP is not refundable.
All VIP payments are final. We don't refund for VIP access for:
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Not winning the predictions/tips.
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Any loss betting. No matter how big.
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Changing your mind, or not using your paid access.
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Unused time when you cancel.
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Late renewals that you didn't cancel on time.
Football results are uncertain. We don't guarantee predictions or accuracy rate. Check our responsible gambling page before you bet.
If you paid and we couldn't provide access to you. Please let us know at [email protected] within [48 hours]. We will restore your access or extend your period to make up for the lost time.
3. Cancel VIP.
Cancellations are allowed at any time. A cancellation means no further charges. However you will retain access until the current term you've paid for has expired.
4. Guest post (carry-over payments)
We don't offer a refund of guest post payments. If for some reason we can't proceed with an order, the payment is kept as credit toward the next guest post order. That applies if:
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You decide to withdraw the order prior to publication
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We decide not to publish your post (if it doesn't meet editorial standards and terms & not corrected within 3 days)
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We cannot publish by the agreed date and you don't want to re-schedule.
Use of Credit:
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Credit applies to guest posts and textlinks orders only.
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Credit is associated to an account (or email used to pay). It's non-transferrable and non-redeemable in cash.
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Credit doesn't expire.
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After a guest post is published the order is done, no credit is due.
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Payment guarantees the agreed publication but not any specific traffic, ranking, click or result.
You can check your credit or use it by emailing to [email protected] and including your order reference.
5. Duplicate or unauthorised charges
If you've been charged twice, for the wrong amount (e.g. you've been charged more than the price shown), or without your permission, you should contact us by email at [email protected]. Please send us the reference for the payment and we'll sort it out for you.
6. Contacting us about payments
Just send us an email to [email protected] telling us what name and email you use on the account, the date and amount and reference of the payment, and what the issue is. We'll try to get back to you within 3 working days.
7. Disputes and chargebacks
Before you file a chargeback with your bank or card provider, please contact us as we will try to help you resolve this quickly. We may suspend access to your account while your payment is in dispute, and may share details of the transaction with the payment provider to resolve the dispute.
8. Your legal rights
This legal policy doesn't affect your rights under applicable consumer protection laws (such as the Federal Competition and Consumer Protection Act 2018 in Nigeria or the laws where you live) which can't be waived or overridden by this policy.
9. Changes to this policy
This policy may change. Changes will apply to any purchases made from the date you see at the top of this policy.
10. Contact us
Any questions about your billing or credit? Contact us by email at [email protected].
